Terms of Use


1. Welcome to MooviPro!

This page explains our terms of use. When you use MooviPro, you are agreeing to all the rules on this page. Some of them need to be expressed in legal language, but we have done our best to offer you clear and simple explanations of what everything means — hence the brief summaries in these blue boxes. The summaries, for the record, are not part of the official legal terms.


2. About Creating an Account

To sign up for a MooviPro account, you need to be 18 or over. You are responsible for your account and all the activity on it.


3. Things You Definitely Shouldn’t Do

This section is a list of things you probably already know you shouldn’t do — lie, break laws, abuse people, steal data, hack other people’s computers, and so on. Please behave yourself. Do not do this stuff.

Do not break the law

Do not take any action that infringes or violates other people’s rights, violates the law, or breaches any contract or legal duty you have toward anyone.

Do not lie to people

Do not post information you know is false, misleading, or inaccurate. Do not do anything deceptive or fraudulent.

Do not offer prohibited items

Do not offer any rewards that are illegal, violate any of MooviPro’s policies, rules, or guidelines, or violate any applicable law, statute, ordinance, or regulation.

Do not victimize anyone

Do not do anything threatening, abusive, harassing, defamatory, libelous, tortious, obscene, profane, or invasive of another person’s privacy.

Do not spam

Do not distribute unsolicited or unauthorized advertising or promotional material, or any junk mail, spam, or chain letters. Do not run mail lists, listservs, or any kind of auto-responder or spam on or through the Site.

Do not harm anyone’s computer

Do not distribute software viruses, or anything else (code, films, programs) designed to interfere with the proper function of any software, hardware, or equipment on the Site (whether it belongs to MooviPro or another party).

Do not abuse other users’ personal information

When you use MooviPro — and especially if you create a successful project — you may receive information about other users, including things like their names, email addresses, and postal addresses. This information is provided for the purpose of participating in a MooviPro project: don’t use it for other purposes, and don’t abuse it.

We also need to make sure that the Site is secure and our systems function properly. So do not do any of these things — most of which boil down to “don’t mess with our system.”

Do not try to interfere with the proper workings of the Services.

Do not bypass any measures we have put in place to secure the Services.

Do not try to damage or get unauthorized access to any system, data, password, or other information, whether it belongs to MooviPro or another party.

Do not take any action that imposes an unreasonable load on our infrastructure, or on our third-party providers. (We reserve the right to determine what is reasonable.)

Do not use any kind of software or device (whether it is manual or automated) to “crawl” or “spider” any part of the Site.

Do not take apart or reverse engineer any aspect of MooviPro in an effort to access things like source code, underlying ideas, or algorithms


4. How Projects Work

Most of our Terms of Use explain your relationship with MooviPro. This section is different — it explains the relationship between creators and his team members of MooviPro projects, and who is responsible for what. This is what you are agreeing to when you create or back a MooviPro project.

When a project funded successfully, the creator must complete the project and fulfil each reward. Once a creator has done so, they have satisfied their obligation to their team members. Throughout the process, creators owe their members a high standard of effort, honest communication, and a dedication to bringing the project to life. At the same time, members must understand that when they back a project, they are helping to create something new — not ordering something that already exists. There may be changes or delays, and there is a chance something could happen that prevents the creator from being able to finish the project as promised. If a creator is unable to complete their project and fulfill rewards, they have failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for the team. A creator in this position has only remedied the situation and met their obligations to members if:

  • They post an update that explains what work has been done, how funds were used, and what prevents them from finishing the project as planned
  • They work diligently and in good faith to bring the project to the best possible conclusion in a timeframe that’s communicated to backers;
  • They’re able to demonstrate that they’ve used funds appropriately and made every reasonable effort to complete the project as promised;
  • They’ve been honest, and have made no material misrepresentations in their communication to backers; and
  • They offer to return any remaining funds to members who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form.

5. How Funding Works

This section goes over the details of backing and creating projects — things like how money collected, whether pledges can be changed or canceled, and how creators can contact members to provide rewards

You are only charged if the project reaches its fundraising goal.

You will provide your payment information when you pledge, but you won’t be charged. Your payment will only be collected if, at the time of the project’s funding deadline, the project has reached its fundraising goal. The exact amount you pledged is the amount MooviPro will collect. If the campaign has not reached its fundraising goal, you will not be charged, no funds will be collected, and no money will change hands.

In some cases, we will reserve the charge on your card.

MooviPro and its payment partners may authorize or reserve a charge on your credit card (or whatever payment method you use) for any amount up to the full pledge, at any time between the pledge and the collection of funds.

You can change or cancel your pledge at any time before the project’s funding deadline (with one exception).

You can increase, decrease, or cancel your pledge at any time during the campaign, with one exception. During the last 24 hours of the campaign, you can’t decrease or cancel your pledge without contacting customer support first — if that action would drop the project below its funding goal. Once the project has been funded, you can only cancel or change your pledge by making special arrangements directly with the creator.

The Estimated Delivery Date is the creator’s estimate.

The date listed on each reward is the creator’s estimate of when they will provide the reward — not a guarantee to fulfill by that date. The schedule may change as the creator works on the project. We ask creators to think carefully, set a date they feel confident they can work toward, and communicate with members about any changes.

The creator may need to send you questions about your reward.

To deliver rewards, the creator might need information from you, like your mailing address or t-shirt size. They’ll request that information after the campaign has succeeded. To receive the reward, you’ll need to provide the information in a reasonable amount of time.

MooviPro doesn’t offer refunds

Responsibility for finishing a project lies entirely with the project creator. MooviPro doesn’t hold funds on creators’ behalf, cannot guarantee creators’ work, and does not offer refunds.

You can refund individual pledges if you want

After your project has been funded, you can cancel and refund a backer’s pledge at any time. If you do, you have no further obligation to that specific backer, and no agreement exists between you.

We’ll charge our fees before putting funds in your account.

MooviPro and its payment partners will subtract fees before transmitting the proceeds of a campaign.

Some pledges can’t be collected, which might reduce the amount of funding you get

Because some payments can’t be collected — for instance, when a backer’s credit card expires before funding ends, and they don’t provide updated information — we can’t guarantee that the amount of funding you receive will be exactly equal to the full amount pledged minus fees.

Don’t count your chickens before they hatch.

Do not assume you will be able to launch your project when you want; there could be a reason we are not able to accept it, or a problem that takes time to resolve. Do not assume you will be able to immediately collect your funding; there may be a delay between the end of a successful campaign and your access to the funds. And don’t take any actions in reliance on collecting any of the money pledged until you actually have the ability to withdraw it from your account and spend it.


6. Stuff We Don’t Do and Aren’t Responsible For

We don’t oversee projects’ performance, and we don’t mediate disputes between users.


7. Our Fees

Fees charged only on successfully funded projects. We charge 5%, in addition to any fees from our payments partners


8. Other Websites

If you follow a link to another website, what happens there is between you and them — not us.


9. Your Intellectual Property

We do not own the stuff you post on MooviPro. Nevertheless, when you post it, you are giving us permission to use or copy it however, we need in order to run the site, or show people what is happening on it. (We generally just use this to promote projects our community on the website.) You are responsible for the content you post, and you are vouching to us that it is all okay to use.

We can use the content you have submitted

You grant to us, and others acting on our behalf, the worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sub licensable, transferable right to use, exercise, commercialize, and exploit the copyright, publicity, trademark, and database rights with respect to your Content.

When we use the content, we can make changes, like editing or translating it.

You grant us the right to edit, modify, reformat, excerpt, delete, or translate any of your Content.

You won’t submit stuff you don’t hold the copyright for (unless you have permission).

Your Content will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material, or you are otherwise legally entitled to post the material (and to grant MooviPro all the license rights outlined here).

Any royalties or licensing on your Content are your responsibility

You will pay all royalties and other amounts owed to any person or entity based on your Content, or on MooviPro’s hosting of that Content

You promise that if we use your Content, we are not violating anyone’s rights or copyrights.

If MooviPro or its users exploit or make use of your submission in the ways contemplated in this agreement, you promise that this will not infringe or violate the rights of any third party, including (without limitation) any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.

You are responsible for the stuff you post.

All information submitted to the Site, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom that content originated.

We are not responsible for mistakes in your content.

MooviPro will not be liable for any errors or omissions in any content.


10. MooviPro’s Intellectual Property

The content on MooviPro protect itself in various ways. You do have the right to use it for certain personal purposes, but you cannot use it for anything commercial without getting permission first.


11. How We Deal with Copyright Issues

We comply with the Digital Millennium Copyright Act. To learn more about how we deal with claims of copyright infringement, read our Copyright Policy.


12. Deleting Your Account

You can delete your account at any time. Deleting your account won’t make content you have already posted go away.


13. Our Rights

To operate, we need to be able to maintain control over what happens on our website. Therefore, in this section, we reserve the right to make decisions to protect the health and integrity of our system. We do not take these powers lightly, and we only use them when we absolutely have to.

  • We can make changes to the MooviPro Site and Services without notice or liability.
  • We have the right to decide who is eligible to use MooviPro. We can cancel accounts or decline to offer our Services. (Especially if you are abusing them.) We can change our eligibility criteria at any time. If these things are prohibited by law where you live, then we revoke your right to use MooviPro in that jurisdiction.
  • We have the right to cancel any pledge to any project, at any time and for any reason.
  • We have the right to reject, cancel, interrupt, remove, or suspend any project at any time and for any reason. MooviPro is not liable for any damages results of any of these actions, and it is our policy not to comment on the reasons for any such action.

14. Warranty Disclaimer

We work hard to provide you with great services, but we cannot guarantee everything will always work perfectly. This site is presented as-is, without warranties.


15. Indemnification

If you do something on MooviPro that winds up getting us sued, you have to help defend us.


16. Limitation of Liability

If something bad happens as a result of your using MooviPro, we’re not liable (beyond a small amount).


17. Dispute Resolution and Governing Law

We are located in New York, and any disputes with us have to be handled in New York under New York State law.


18. The Rest

These are our official terms and our rules for how things work. (So if you ever see confusing or conflicting information about any of this stuff, just check these terms — they are the last word.) Thanks so much for reading them, and for using MooviPro!